After identifying an issue with Apple iPad MDM management at schools Essex using the broadband service provided by Essex County Council, we have been liaising with their contracted support provider Daisy Updata and Essex Broadband team themselves.
We were informed that five mis-configured Apple Caching servers were found on using the broadband network and these have now been blocked. iPad MDM management should now be working correctly in all schools in Essex using the Essex Broadband service once again.
We were also informed that they are currently looking into a permanent solution to prevent this from happening again in the future, and will keep our customers updated regarding this and any further changes which may need to be made as a result.
If your school is still noticing issues, and you need any further advise or help please call us on 01245 333683 where we will be glad to assist you.